Tag: Chatbots


Aramex Launches Customer Service Chatbot

Aramex has launched a customer service chatbot that operates via Facebook messenger. “The service enables personalized, scalable conversations with customers about shipment-related queries and different service offerings,” the regional logistics giant said in a statement. The English and Arabic-language chatbot…


Venture Explains: Chatbots

What are they? Artificial intelligence programs that mimic being another human being when you interact, or ‘chat,’ with them via voice or text messages. What can they be used for? At the moment, there are chatbots on hand to advise…